SCHOOL OF AVIATION

Civil Aviation Cabin Services

 

Elective
CODE COURSE NAME T P C ECTS Prereq. Syllabus Description
CACS109 Aviation Law 2 0 2 3 This course provides an in-depth examination of key aspects of international air law. Students will gain insight into the legal and institutional framework of international air law regimes by examining the roles and functions of the major organizations involved in regulating the industry. Learning how developments and legal issues in air law directly impact the aviation industry and exploring potential solutions to common air law problems will outline the course.
CACS110 World Cultures and Destinations 2 0 2 3 The course "World Cultures and Destinations" offers a comprehensive survey of various cultures and important destinations in the world. Designed for students interested in global travel, cultural studies and international relations.
CACS111 Organisations & Duties 2 0 2 3 This course provides an in-depth understanding of the organizational structure and tasks in the aviation industry. It covers a variety of aspects, including regulatory bodies, airline operations, airport management, air traffic control, security protocols, and the roles of different aviation professionals.
CACS112 Marketing in Aviation 2 0 2 3 The general overview of the marketing strategy in the economy and the differences and similarities between the sectors in aviation marketing will be learned and the strategies will be displayed more quickly.
CACS215 Personal Grooming 2 0 2 3 Personal grooming and grooming includes a variety of practices and routines aimed at maintaining cleanliness, health, and an overall well-groomed appearance. This includes activities such as bathing, skin care, hair care, dental hygiene, and caring for certain parts of the body.
CACS216 Quality Management System in Cabin 2 0 2 3 Quality management system - QMS is a set of policies, processes and procedures necessary for the planning and execution of production, development and service in an organization's core business.
CACS217 Safety Management Systems 2 0 2 3 This course is a complete and fully updated guide to commercial aviation safety. Presenting the latest procedures and standards across general and international air traffic and regulatory bodies, this comprehensively revised resource covers the entire commercial aviation safety system, from human factors to accident investigations.
Total 14 21
1. Semester
CODE COURSE NAME T P C ECTS Prereq. Syllabus Description
COMP103 Computer Application I 3 0 3 4
EGL101 Development of Reading Skills 3 0 3 4
NH001 National History I 0 0 0 2
CACS101 Introduction to Aviation 3 0 3 5 The course provides an overview of aviation and its history, along with the main developments and challenges faced by the main group of activities in aviation. Some basic information about the principles of flight will also be discussed.
CACS103 Communication in Aviation I 2 0 2 4 This course; the concept and definition of communication, the process in communication and elements in the communication process (source, dialogue, channel, receiver, coding, code access, correlation framework, reflection, noise limiter, echo selector perception),
CACS105 General Aircraft Knowledge 3 0 3 4 This course provides basic information about the performance of aircraft, with special emphasis on lift and drag for aircraft, high-speed submarine aerodynamics and turbojet and turboprop aircraft with a maximum take-off weight (MTOW).
CACS107 Aviation Terminology 2 0 2 4 It covers all the basic definitions, abbreviations and abbreviations used in the aviation industry, their uses and applications.
CACS110 World Cultures and Destinations (must elective I) 2 0 2 3 The course "World Cultures and Destinations" offers a comprehensive survey of various cultures and important destinations in the world. Designed for students interested in global travel, cultural studies and international relations.
TFL101 Turkish as a Foreign Language I (for non natives) 0 0 0 4
Total 18 34
2. Semester
CODE COURSE NAME T P C ECTS Prereq. Syllabus Description
COMP104 Computer Application II 3 0 3 4 COMP103
EGL102 Development of Writing Skills 3 0 3 4
NH002 National History II 0 0 0 2 NH001
CACS102 Normal Safety Regulations 2 0 2 3 This course provides an in-depth review of the key aspects of safety regulations in the cabin. Students will gain knowledge about preparing the cabin for boarding, take-off and landing.
CACS104 Communication in Aviation II 2 0 2 4 CACS103 The aim of this course is to define the basic theories, research and applications of nonverbal communication, analyze effective communication methods and apply verbal communication in the effective communication process.
CACS106 Airport & Flight Security 3 0 3 3 In this course, basic concepts related to aviation security, terrorism and historical background, security threats in aircraft, airport and flight safety concept, behavior analysis, passenger profiles, precautions, threat levels, international regulations and cockpit security will be explained.
CACS108 Hazardous Material 2 0 2 3 This course aims to ensure flight safety by training personnel and applying the correct rules to passengers handling dangerous goods.
CACS109 Aviation Law (must elective II) 2 0 2 3 This course provides an in-depth examination of key aspects of international air law. Students will gain insight into the legal and institutional framework of international air law regimes by examining the roles and functions of the major organizations involved in regulating the industry. Learning how developments and legal issues in air law directly impact the aviation industry and exploring potential solutions to common air law problems will outline the course.
TFL102 Turkish as a Foreign Language II (for non natives) 0 0 0 4 TFL101
STJ001 15 Calender Days Mandatory Internship 1
Total 17 31
3. Semester
CODE COURSE NAME T P C ECTS Prereq. Syllabus Description
CACS201 Service/In-Flight Catering I 3 0 3 3 The purpose of this course is to help students develop an applicable understanding of in-flight catering issues and their relevance to aviation safety.
CACS203 Effective Speaking & Dictation 3 0 3 3 The purpose of this course is to help students develop an applicable understanding of effective speaking and dictation and their relevance to aviation safety.
CACS205 Passanger Safety & Satisfaction 2 0 2 3 This course provides an overview of passenger safety and satisfaction, along with the main developments and challenges facing the core business in aviation.
CACS207 Emergency Safety Rules 3 0 3 3 The aim of this course is to provide sufficient theoretical and practical knowledge about flight safety for what to do in case of any abnormal situation during flight. The basic principle of Cabin Crew is Flight Safety.
CACS209 General Meteorology 2 0 2 2 This course provides students to learn on basic concepts of Meteorology science, the physical processes of Meteorological events and importance of Aviation. Topics covered on the course include: Definition of Meteorology, the structure and characteristics of the atmosphere, the gas laws, global circulation, weather systems and effects to Aviation.
CACS211 Aviation English I 2 0 2 3
CACS213 Cabin Creaw Performance Training I 2 0 2 3 It includes training on maintaining the standards in the flight performance report cards.
TURK001 Turkish I 0 0 0 2
STAJ002 15 Calender Days Mandatory Internship 1
Total 17 23
4. Semester
CODE COURSE NAME T P C ECTS Prereq. Syllabus Description
CACS202 Service/In-Flight Catering II 3 0 3 3 CACS201
CACS204 Medical Issues & First Aid Training 3 0 3 5
CACS206 In-Flight Entertainment Services 3 0 3 4
CACS208 Emergency Safety Rules 3 0 3 3
CACS210 Crew Resource Management 2 0 2 4
CACS212 Aviation English II 2 0 2 3 CACS211
CACS214 Cabin Crew Performance Training II 2 0 2 3 CACS213
TURK002 Turkish II 2 TURK001
Total 18 27

In recent years, the civil aviation industry has seen substantial advancements in technology, infrastructure, and service management. These changes have significantly enhanced the quality and efficiency of cabin services. Civil Aviation Cabin Services is expected to remain one of the most essential and rapidly growing sectors, offering excellent career opportunities for those trained with specialized skills.


The primary aim of our department is to prepare our students to adapt to the evolving demands of the aviation sector. Our program provides students with a comprehensive foundation in various aspects of Cabin Services, including customer service, in-flight safety, emergency procedures, and regulatory compliance. Additionally, the program emphasizes a strong ethical foundation, enabling students to demonstrate initiative and leadership in diverse aviation roles.


Some potential career paths for our graduates include:

    Airline cabin crew

    In-flight services management

    Airport passenger services

    Aviation customer relations

    Aviation safety and regulatory bodies



Upon successful completion of the Civil Aviation Cabin Services program and acquisition of required competencies, students will be awarded an Associate Degree in Civil Aviation Cabin Services.

 


Cabin service professionals utilize their comprehensive understanding of passenger service, safety regulations, and operational principles to enhance the efficiency and safety of in-flight services. Career opportunities in Civil Aviation Cabin Services span several areas including airline cabin crew, in-flight services management, and passenger service roles at airports.

 

Graduates may find employment in:

  • Airlines, as cabin crew members responsible for passenger safety and comfort
  • Airports, in passenger service roles managing check-in, boarding, and customer assistance
  • Aviation consultancy firms, providing expert advice on cabin service practices
  • Regulatory bodies, ensuring compliance with aviation safety standards and regulations


The following program educational objectives outline the career and professional achievements our graduates are expected to accomplish post-graduation: Our graduates will:

1.    Apply their cabin service knowledge to identify and solve industry-related problems, utilizing critical judgment skills to succeed in their professional or academic careers.

2.    Exhibit professional and personal leadership within multidisciplinary and international aviation environments.

3.    Implement the fundamental principles and practices of cabin services in the operation and management of aviation systems.

4.    Stay informed and engaged with the evolving challenges of the aviation industry through continuous self-development.

5.    Participate in a mock training session followed by a mandatory 15-day internship to gain practical, hands-on experience in the aviation industry.





The Faculty of Aviation values modern concepts and innovative teaching methods to support educational objectives, alongside traditional methods. Regular class attendance is compulsory for all courses except for graduation projects. A variety of educational methods are employed depending on the course and instructor. Practical exercises, including IT-based activities, are integrated to enhance theoretical understanding and improve practical skills, aiming to increase student engagement.

 

Traditional classroom instruction is essential for imparting foundational knowledge. Thus, a minimum of 75% class attendance is expected for all courses. Problem-solving sessions are integrated with theoretical instruction and conducted under the supervision of teaching assistants or instructors. Computer-based simulations are extensively used to expand the range of scenarios and to test student responses before real-world application.


An undergraduate student is eligible to graduate upon satisfactory completion of all required courses, reports, and practical assignments, accumulating the minimum credit-hours(74 credits) required for graduation. A cumulative GPA of 2.00 or above and financial good standing are also required.


The University Senate, upon the recommendation of the faculties, confers graduation.

Diplomas, prepared by the Registrar's Office, indicate the name of the program, the date of graduation, and the degree obtained.